OLMA is committed to delivering safe, fresh products. To ensure this, we are continually improving our unique packaging system. We use a fully insulated temperature-retaining system that keeps all contents cool. This technology retains products’ temperatures for a full 24 hours in air temperatures up to 105 degrees Fahrenheit, and for full 48 hours in air temperatures of up to 90 degrees. We proudly guarantee that all food products you receive from OLMA are just as fresh as when they left our facilities.
The card is charged at the moment the order is placed. If, during the checkout process, the card was declined, there may be a temporal hold of the funds at your bank. This is not a double transaction, the additional funds will be released automatically by your bank.
If the order is canceled or changed, OLMA will issue a refund. You will receive an email notification for the refund. Depending on your bank, it may take up to 4 business days to see the refund on your bank account.
Please contact us using the contact form on this page to change or cancel the order. Please include your order number.