OLMA Caviar takes serious precautions to ensure that your orders are delivered in the freshest condition. OLMA Caviar uses special, secure, temperature-controlled packaging technology to assure safe food transportation to its destination.

Any accidental transportation damage must be addressed with a shipping carrier (FedEx) in accordance with their specific policy.

To prevent our product from the risks associated with spoilage, adulteration or misbranding, we cannot resell returned food items. Hence, we must discard returned food.

All delivery dates are approximate. OLMA IV Inc shall not be liable for any damage as a result of any delay or failure to deliver for any reason including, but not limited to, problems with suppliers, embargos or other governmental acts, regulations or requests, fire, flood, accidents, sabotage, strikes, slowdowns or other labor difficulties, war, riot, delays in transportation, or defaults of common carriers. In the event of any such delay, the date of delivery shall be extended for a period of time equal to the time lost because of delay. A buyer’s exclusive remedy for OLMA’s inability to deliver for any reason shall be order cancelation, which the buyer can only exercise before OLMA has delivered the product to a carrier at any point of shipment.

The agreement and all rights hereunder shall be construed in accordance with and governed by the laws of the State of New York. The parties irrevocably submit to the jurisdiction of any federal or state court located in Brooklyn, NY, and each party irrevocably agrees that any action may be heard and determined in the aforementioned federal or state courts.

Site Security

Security is a top priority for us, which is why the entire website is encrypted using an SSL Certificate from GoDaddy. You can see this by checking that your URL starts with HTTPS, has a padlock icon in the address bar, and by clicking on the GoDaddy Certificate in the footer of every page.

Secure Payments

You can shop at OLMA Caviar with confidence. We have partnered with Authorize.Net (Subsidiary of Visa Inc.), a leading payment gateway since 1996, to accept credit cards safely and securely for our customers. The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry-leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. OLMA Caviar is registered with the Authorize.Net Verified Merchant Seal program.

For additional information on our handling of your privacy, please refer to the Privacy Policy page.